Privacy Policy

Section 1:  Data Protection and Privacy Policy

Calvary Chapel Bristol uses personal data about living individuals for the purpose of general church administration and communication. Calvary Chapel Bristol recognises the importance of the correct and lawful treatment of personal data. All personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the General Data Protection Regulation 2017 (GDPR).

Calvary Chapel Bristol fully endorses and adheres to the eight principles of the GDPR. These principles specify the legal conditions that must be satisfied in relation to obtaining, handling, processing, transportation and storage of personal data. Employees and any others who obtain, handle, process, transport and store personal data for Calvary Chapel Bristol must adhere to these principles.

Section 2:  The Principles The principles require that personal data shall:

  • Be processed fairly and lawfully and shall not be processed unless certain conditions are met.
  • Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.
  • Be adequate, relevant and not excessive for those purposes.
  • Be accurate and where necessary, kept up to date.
  • Not be kept for longer than is necessary for that purpose.
  • Be processed in accordance with the data subject’s rights.
  • Be kept secure from unauthorised or unlawful processing and protected against accidental loss, destruction or damage by using the appropriate technical and organisational measures.
  • Not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

1. How we collect data and information about you

We collect personal information each time you are in contact with us. For example, when you:

  • Visit our website;
  • Register your details and your family details, at or via an embedded form on our website or social media;
  • Make a donation, by completion of offering envelopes, text, via our website or electronic means;
  • Register for a conference or other Church event;
  • Provide your contact details, in writing or orally, to Church staff or volunteers;
  • Purchase goods or services, including when you provide credit or debit card details;
  • When you attend church services or participate in other Church activities;
  • Communicate with the Church by means such as email, letter, telephone;
  • Face to face meetings with staff and volunteers;
  • Access social media platforms such as Facebook, WhatsApp, and Twitter.

2. Maintaining Confidentiality

Calvary Chapel Bristol will treat all your personal information as private and confidential and not disclose any data about you to anyone other than the leadership and ministry overseers or coordinators of the church in order to facilitate the administration and day-to-day ministry of the church. All Calvary Chapel Bristol staff and volunteers who have access to Personal Data will be required to agree to sign this Data Protection Policy.

There are four exceptional circumstances to the above permitted by law:

  1. Where we are legally compelled to do so.
  2. Where there is a duty to the public to disclose.
  3. Where disclosure is required to protect your interest.
  4. Where disclosure is made at your request or with your consent.

3. Use of Personal Information

Calvary Chapel Bristol will use your data for three main purposes:

  1. The day-to-day administration of the church; e.g. pastoral care and oversight including calls and visits, preparation of ministry rotas, maintaining financial records of giving for audit and tax purposes.
  2. Contacting you to keep you informed of church services, activities, resources and events.
  3. Statistical analysis; gaining a better understanding of church demographics.

N.B. although collated church data may be passed to a third-party, such as number of small groups or small group’s attendance, no personal data will be disclosed.

Section 3:  The Database

Information contained on the database will not be used for any other purposes than set out in this section. The database is accessed through the cloud and therefore, can be accessed through any computer or smart device with internet access. The server for the database is in the UK and hosted by ChurchSuite. Their privacy statement can be found here.

  1. Access to the database is strictly controlled through the use of name specific passwords, which are selected by the individual.
  2. Those authorised to use the database only have access to their specific area of use within the database. This is controlled by the Data Controller and other specified administrators. These are the only people who can access and set these security parameters.
  3. People who will have secure and authorised access to the database include Calvary Chapel Bristol Trustees, Data in-putters, and Ministry Team Leaders.
  4. All access and activity on the database is logged and can be viewed by the Database Controller.
  5. Subject Access – all individuals who are the subject of personal data held by Calvary Chapel Bristol are entitled to:
    • Right to Be Informed – ask what information the church holds about them and why;
    • Right to Access – ask to gain access to any information we hold;
    • Right to Rectification – ask to have it amended or updated;
    • Right to Erasure – ask to have your data erased from the database;
    • Right to Restrict Processing – ask to keep it from being processed;
    • Right to Data Portability – ask for your data to be transferred to another system;
    • Right to Object – ask us not to use your data in certain ways.
  6. Personal information will not be passed on to any third-parties outside of the church environment. We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exceptions:
    • By providing us with your details you are giving the Church your express permission to transfer your data to service providers like ChurchSuite, mailing houses, such as MailChimp, and any statutory bodies like HRMC to enable fulfilment of the purpose for collection.
  7. Sensitive Personal Information: The Church may collect and store sensitive personal information such as health information, religious information when you and/or your family attend, register for church events and conferences.
Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.

Section 4:  Rights to Access Information

Employees and other subjects of personal data held by Calvary Chapel Bristol have the right to access any personal data that is being held in certain manual filing systems. This right is subject to certain exemptions: Personal Information may be withheld if the information relates to another individual.

Any person who wishes to exercise this right should make the request in writing to the Calvary Chapel Bristol Data Officer, using the standard letter which is available online from

Please address all correspondence to:

FAO: The Data Protection Officer
Calvary Chapel Bristol
157 Birchwood Road
Bristol BS4 4RB

or emailing

If personal details are inaccurate, they can be amended upon request. Calvary Chapel Bristol aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within 30 days of receipt of a completed form unless there is good reason for delay. In such cases, the reason for delay will be explained in writing to the individual making the request.